This time last year, I was sitting in my empty house, pondering my future with HootSuite. I was an intern still, clinging only to the words of the VP Community. My journey as an intern felt long, but satisfying. I enjoyed every second, I learned lots, and it’s the story I tell people the most.
At the end of February 2012, I received the contract I have been waiting for. A piece of paper outlining my employment as a full-time employee with the title of Community Program Coordinator. At that time, I was not too sure what that meant, but I realized how amazing this position really was. The Community department was launched just a month before I was carried on as a full-time, so most of my work was building the foundation of this department. I developed programs alongside with the VP Community and the department and my position grew as I grew. I quickly changed my title from Community Program Coordinator to Community Celebratoire, because I love celebrating communities and sharing their stories, more than anything else. This was the reason why I was so excited when I had the opportunity to speak at 18 different events while I was away for 2 months in Indonesia. Over the course of 8 months, I was also involved in the planning and execution of 110 HootUps in 18 countries, 43 cities. It was such a rewarding feeling to see the successes of each event and the connections I got from getting in touch with people from different parts of the world. However, I outgrew that position once I have streamlined the process and made it easier than before for the internal team to track HootUps and for users to hold their events.
I anxiously waited and continuously seeked for a new challenge. I finally received a challenge so exciting I could not wait to start right away. So over the last 3 weeks, I have been working on a special project that is one of the key projects for the Community department this year, HootSuite Campus Ambassador program. It is something I could easily relate to since I have just recently graduated, but at the same time, it poses a few challenges as well.
- I am about the same age as the people I am trying to manage
- I do not know much about the use of social media in Higher Education program (yet)
- I have to learn how to communicate to professors and Universities with nuance
This is a great opportunity for me to once again jump start a program and start a community of my own as the Community Manager, Higher Education. This position also exposes me to other departments in the company, such as HootSuite University and Business Development. I am beyond excited for what’s to come and every time I look back, I feel this is all has been nothing but a dream. Who would have thought I could be a Manager at the age of 23 and just 11 months after I finished my unpaid internship. There are so much potential for growth, both for the project and for myself, and I am more than honoured to be trusted with this position.